Privacy Policy

ProLight Privacy Policy

At ProLight , the confidentiality of your personal data is a priority. We are committed to protecting and respecting the privacy of our customers and users in accordance with the General Data Protection Regulation (GDPR) and French laws relating to the protection of personal data.

This Privacy Policy describes how we collect, use, store and protect your personal information when you interact with our website or use our services.

1. Data Controller

The controller of personal data is the company ProLight , located at 60 rue François 1er, 75008 Paris . You can contact us at the following address for any questions regarding the management of your data:

  • Email : newgenneration@gmail.com
  • Phone : 07 51 49 12 81

2. Data Collected

We collect several types of personal data in the course of our business. The data we collect includes:

  • Identification data : name, first name, email address, telephone number, postal address.
  • Connection data : IP address, browser type, connection duration, pages visited.
  • Transactional data : payment information, order history, billing details.
  • Marketing data : communication preferences, participation in promotional offers.

This data is collected when you place an order, create a customer account, fill out a contact form or interact with our services (newsletter subscription, participation in surveys, etc.).

3. Purposes of Data Processing

The personal data we collect is used for the following purposes:

  • Order management : processing and shipping your orders, managing payments and deliveries.
  • Customer service : responding to requests, handling complaints, after-sales assistance.
  • Marketing and communication : sending information about promotions, new products, or offers that may interest you (if you have given your consent).
  • Improvement of the site and services : analysis of visits and browsing behavior in order to improve the user experience.
  • Compliance with legal obligations : compliance with current legislation, particularly for invoicing and dispute management.

4. Sharing of Data

Your personal data is never sold to third parties. However, it may be shared with partners or service providers as part of the following services:

  • Logistics partners : for shipping your orders.
  • Payment service providers : to secure transactions.
  • Marketing providers : for sending promotional emails or newsletters (if you have given your consent).
  • Legal authorities : in the event of a legal request or to comply with our legal obligations.

All our service providers and partners comply with the same strict data protection rules.

5. Data Retention Period

We retain your personal data for the period necessary for the purposes for which it was collected, in accordance with legal requirements. For information purposes:

  • Customer account data : retained until account deletion or after 3 years of inactivity.
  • Billing data : kept for 10 years in accordance with tax obligations.
  • Marketing data : kept for 3 years after the last contact if you have not withdrawn your consent.

6. Your Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

  • Right of access : you can request access to the data we hold about you.
  • Right of rectification : you can request to correct incorrect or incomplete information.
  • Right to erasure : you can request the deletion of your data, unless it is necessary for the performance of our contractual or legal obligations.
  • Right to object : you can object to the use of your data for direct marketing purposes.
  • Right to portability : you can request to receive your data in a structured, machine-readable format.
  • Right to withdraw consent : You can withdraw your consent to the use of your personal data at any time.

To exercise your rights, you can contact us at newgenneration@gmail.com or by post at the following address: ProLight, 60 rue François 1er, 75008 Paris.

7. Data Security

We implement technical and organizational security measures to protect your personal data from loss, unauthorized access, disclosure, alteration or destruction. This includes the use of encryption technologies and strict access controls.

Despite these efforts, no method of transmission over the Internet, or method of electronic storage, is completely secure. We cannot guarantee its absolute security, but we do our best to maximize it.

8. Cookies

The ProLight website uses cookies to improve your user experience and personalize content. A cookie is a small file stored on your device during your visit.

We use cookies to:

  • Analyze traffic on our site and understand how users interact with our pages.
  • Remember your preferences and login information.
  • To provide you with targeted advertising based on your interests.

You can configure your browser to refuse the installation of cookies or to be informed before their use. However, refusing certain cookies may alter the functioning of the site.

9. Changes to the Privacy Policy

ProLight reserves the right to modify this Privacy Policy at any time to reflect legislative developments or changes in our practices. We will notify you of significant changes by email or by a prominent notice on our site.